Privacy Policy

Effective Date: 27 July 2026

SEGA APPLIANCES (M) SDN BHD ("Dorien", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect and use information when you visit the Dorien website.

Information We Collect

We only collect personal information that you voluntarily provide through our enquiry form, such as:

Name
Email address
Phone number
Your enquiry details

We may also collect general website usage information through Google Analytics, including pages visited, device information, and browser details, to help us improve our Website.

How We Use Your Information

Your information may be used to:

Respond to your enquiries
Provide customer support
Improve our products and services
Analyse Website performance

We do not sell, rent, or use your personal information for marketing purposes without your consent.

Cookies & Analytics

Our Website uses cookies and Google Analytics to understand how visitors interact with our Website and improve user experience. You may manage cookie settings through your browser at any time.

Sharing of Information

We do not share your personal information except where necessary to:

Respond to your requests
Work with trusted service providers
Comply with legal requirements

Third-Party Links

Our Website may contain links to external platforms, including Shopee, Lazada, TikTok Shop, authorised reseller websites, WhatsApp, and email services. These platforms have their own privacy policies, and we are not responsible for their data handling practices.

Data Protection

We take reasonable steps to protect your personal information from unauthorised access, misuse, or disclosure.

Your Rights

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you may request access to or correction of your personal information by contacting us.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the revised Effective Date.

Contact Us

If you need further assistance, please contact us.

SEGA APPLIANCES (M) SDN BHD
Registration No. 202601003930 (1666027-H)
Puchong, Selangor, Malaysia

Email: dorien@segaappl.com
Hotline: +6014 289 5236